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Nominate-best-2010

In Regards to the Joe Donovan Article Comment Board Flame War

 

One week ago today ThePhoenix.com posted The Punch That Took Two Lives - an in-depth feature about a 34-year-old East Cambridge man named Joe Donovan who was imprisoned for life in 1993 for a murder that he did not commit. Within hours of my piece going live, a reader named Rafael wrote the following comment: “Sorry - I stopped reading when I got to what the part with the cat. Perhaps he has gotten a bad break, but I have little sympathy for this guy. And it can't be denied that he played a significant role in the murder of the student.”

In haste, I replied: “Rafael - You truly embody all that's wrong with this planet. I'm glad that I researched this story for six months so that you could speed read a couple paragraphs without paying any attention whatsoever to the story line and then make a sweeping generalization. Someone should punch you in the face.” (“Punch you in the face” was relative hyperbole, or so I thought. Regardless, I did apologize to Rafael in a private email.) I can’t believe I have to say this, but I was not advocating violence against Rafael (at the time I knew neither his real name nor address); instead I was expressing outrage that someone would so proudly arrive at such an admittedly uninformed conclusion.

Despite my sensible gripe, I should have expected calls and emails to pour in from readers who were appalled by my initial reaction and follow-up comment. I recognize these opinion mongers from previous flame wars and from the grocery store check-out line - several of them likely run with the canvas bag Mafioso and scold Whole Foods customers for using the wrong trash barrels. This post is not an apology to self-righteous intellectuals who categorically discounted my entire article because of a postscript; this is my attempt to redirect tangential remarks about my comment to this thread and away from the feature article, where ignorant rants and miscalculated observations should address the subject (and not the writer).  

I would have gone the high road and chosen insincere passivity over honest aggression, but this could be productive fodder for the everlasting media dialogue about comment board behavior (Beat the Press on WGBH in Boston covers the topic regularly). In the past week I’ve received several letters from dismayed readers claiming to be former journalists and editors, most of whom agree that I was “out of line” and acted “unprofessionally.” My comment to them - even those whom I respect - is that this is a new media landscape, and there’s no rule that says I have to take criticism on the chin (I’m clearly not comparing myself to him, but I’m sure Walter Cronkite would have been enthusiastic about viewers having the opportunity to flog him on air). In short - I’m not sure why the consensus opinion is that contemporary writers should cordially bend over when readers lash out, but I promise that many of us are becoming more reluctant to do so.   

I’ve learned plenty from this flame war. For one, I’ll do my best from now on to tuck my macho in my beltline whenever I drop sensitive new features. The time I spent fielding unintelligible hate-mails could have been spent working on my next piece. Secondly, I found out that I never want to face a jury of my so-called peers; it’s discomforting how many intolerant readers concluded that Donovan should spend his life in jail for assault whether or not there even was a subsequent stabbing. On a third note, I discovered how many tattle tales are quick to cowardly write to my superiors (instead of directly to me) - as if editors don't disregard such hysterics quicker than restaurant managers do irksome diners who return half-eaten entrees.

As for those who wrote that they no longer plan to read my articles: I would express disappointment over such sad news, but I’m certain that they never checked me in the past anyway. If they were genuinely familiar, then they wouldn’t have been shocked by my comment in the first place.

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13 Comments

  • Crecco said:

    Get em KHED!!!

    August 12, 2009 4:31 PM
  • Dream Weaver said:

    I seldomly read, but when I do, I pick up the latest feature article from Chris Farone.  I read Farone not because of the subject matter: I could care less about victims of social injustice, Scientologist henchmen or hip-hop.  I read Farone because of his honest voice coupled with his rhetorical chops.  If some dope(s) couldn't understand the "punch in the face" reference from the context of the article, maybe some chin music would do them some good.  Or they should be euthanized.

    August 12, 2009 8:18 PM
  • ToughNewMediaJournalist said:

    Dear asskicking-I-don't-take-no-shit yet remarkably-thin-skinned "new media" quasi-professional,

    Grow up.  If, as you say, the rules of "new media" countenance threatening readers who don't show your article the proper reverence it deserves, then why don't the rules of new media countenance inane comments like Rafael's?

    Assume you are in the right, and Rafael represents all that is wrong in society.  Should he really be physically beaten?  Fine.  Step up to the plate, and take your 10 years in jail.

    Or let's say you made a mistake in your research, or you took a point of view that later proved untenable.  Should you be physically beaten?  Perhaps you should schedule a time for your readers to "take their aggression out of their beltline" whatever the that means.

    The fact is, you researched this story for six months so I could:

    1. Read and enjoy it

    2. Print it out and burn it

    3. Write stupid comments

    4. Do whatever I damn well please with it.

    5. Ignore it all together.

    If your hip-hop persona (CF1, sounds like a badass, seriously, good luck with that, I'm sure you'll be huge) can't stand the thought of readers not hanging on your every word, you are in the wrong line of work.  As you point out, every serious journalist knows Walter Cronkite was a pussy, ya heard?

    Guess I won't be "checking" you in the future.

    PS The whole stupid thing is a misunderstanding--McHugh was the one who stabbed the cat, not Donovan.  Rafael was wrong in the first place, and so were you.

    August 12, 2009 11:02 PM
  • Highest Grade said:

    Real hip hop badmen do not apologize...  Farone is as hip hop as Mindich.

    Does writing poorly and incessantly about local white rappers qualify anyone to do features?

    Audi 5000 G (requisite dated slang)

    August 13, 2009 10:41 AM
  • Chris Faraone said:

    Highest Grade strikes again. Ouch!

    August 13, 2009 3:20 PM
  • Highest Grade said:

    ToughNewMediaJournalist said it all, grow up boss

    August 14, 2009 8:49 AM
  • Sweet Kansas said:

    Chris,

    I would hope that nobody would consider that your comment about punching him in the face was anything other than hyperbole, but that doesn't mean that it wasn't deeply unprofessional.

    There was nothing in Rafael's comment that was rude or aggresive towards you and he voiced an opinion that seems perfectly reasonable, even if you don't share it.

    It seems that you consider that he should have read your whole article before commenting. I think that is debatable, especially as it is made clear even at the start of the article that Donovan assaulted the victim, so the limited conclusion Rafael came to could be reached without reading all of the details about the case.

    However, even if Rafael should have read the whole article before commenting - your response just seems completely unnecessary. Again, he was not rude or aggressive to you.

    Your comments in this new article lead me to feel that you are trying to portray yourself as a victim, being dismissive of those who have voiced concerns and trying to suggest that your actions were perhaps appropriate.

    I think this is just making things worse.

    I would suggest that you re-read Rafael's initial comment and your response, and then consider whether there was really any justification.

    Then I would suggest that you just issue an apology without trying to justify your actions, and hope that this just blows over.

    When you are clearly in the wrong, the worse thing in the world is to give a half hearted apology and then try to justify what you did - it is worse than no apology at all.

    August 16, 2009 6:07 PM
  • Lisa Spinelli said:

    anyone deciding NOT to read your stuff on purpose is only hurting themselves. You're one of the most honest, talented and inspiring writers out there so it's their loss. Keep it coming Faraone and really, I LOL'ed at your comment. People take themselves (and others) far too seriously sometimes.

    August 21, 2009 10:19 AM
  • Bill Bartmann said:

    Great site...keep up the good work.

    September 4, 2009 11:24 PM
  • Bill Bartmann- said:

    I'm so glad I found this site...Keep up the good work I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say GREAT blog.  Thanks,

    A definite great read...

    - Bill Bartmann

    September 12, 2009 5:15 PM
  • buyusedcars said:

    Interesting article. Were did you got all the information from... :)

    September 15, 2009 5:24 PM
  • Bill Bartmann said:

    This blog rocks! I gotta say, that I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say I'm glad I found your blog.  Thanks, :)

    A definite great read.. <a href="wiki.hudson-ci.org/.../a>

    <a href="wiki.jfrog.org/.../a>

    September 21, 2009 4:22 AM
  • PatShelby said:

    Hey, I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say GREAT blog!.....I"ll be checking in on a regularly now....Keep up the good work! :) <A HREF="forums.portlandmercury.com/member.php :) </A>

    October 7, 2009 1:27 PM

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